Midland Computers

01952 588 688
sales@midlandcomputers.com

services » internet » dedicated hosting

dedicated hosting

We like to think that we are unique within the industry as a major IT component and service supplier within the West Midlands which offers enterprise class Internet services and application development.

What makes Midland Internet different?

Staff - professional, trained and competent staff on call to advise you in the event of a problem.
Reliability - Midland Computers are reliant on our own services to successfully run our business, so you can ensure quality of service and uptime is as important to us as yourself.
Ownership - the infrastructure and environment is owned by us so we have full responsibility and control.
Flexibility - We are able to tune and offer solutions specific to your requirements.
Hardware and spares on site - Midland Computers stocks a wide range of IT components and hardware which is available when you need it most.
Location - Easy travel to your hosted servers with superb transport links.

Our company supplies Virtual Learning Platform services across the UK, requiring anywhere, anytime access. A number of Education Authorities, and core infrastructure are hosted in two racks at Midland Computers; whose staff are always on hand, night and day to ensure the critical services are always available. The Midland Computers team are always friendly and go out of their way to ensure customer satisfaction. Their highly trained resources assist in maintaining the hardware and software platforms, along with the networking infrastructure. For highly available, critical hosting, Midland Computing excels in delivering our platform.

- James Wilson

Monitoring

Your server may be monitored 24/7 for up time with alerts sent straight to your own appointed administrator or for our out of hours cover also to our engineers in the event of interruption of service for fast resolution.

Bandwidth monitored with graphical outputs
24 hour service alerts direct to engineer for immediate response.
Out of hours phone support
24/7 out of hours key holder response onsite within 15 minutes
Hardware in stock for fast repair
Dell and HP Platform Accredited engineers on site
Managed specification, supply, installation and configuration of hardware
Consistent 99.9% annual uptime

Performance Guarantee

As part of your hosting contract we will agree your bandwidth requirements and then stick to it. Your server is not shared, nor should be your bandwidth. If you host more than one server, your allocation of bandwidth can be distributed between your hosted servers however you like; our traffic shaping systems take care of even distribution of bandwidth. For demanding uses we can even prioritise your Internet traffic by protocol - more concerned with web than email?

Expertise and Support

In addition to employing technicians onsite who are experts in hosting and network management, Midland Computers uniquely has onsite access to stocks of computers, servers, parts and the engineering expertise to build, repair and manage any aspect of your hosted servers.

Should an issue arise our engineers are onsite and ready to effect repairs immediately.

24/7/365 support for hosted servers is available. Under this cover in the event of outage you will be provided with contact details for technical personnel to alert us of identified issues out of hours.

Scheduled access to your servers is available by appointment.

Server Hardware Supply

How would you like a new server procured, delivered, tested, hardware configured and the OS installed to your specification? Midland Computers are partners for Dell, HP and IBM and can help you specify, quote and supply your new hardware. Our relationship with these vendors ensures we receive reduction in prices and faster delivery of product. Once delivered to Midland Computers out expert engineers will thoroughly test your hardware and provide server configuration and software installation services.

Conditions of Supply of Internet Services
Hosted Server Service Level Agreement