REMOTE SUPPORT TOOL
Remote Support - LogMeIn
This page is the gateway to allow our engineers to safely and securely obtain remote access to your computer to more efficiently diagnose and resolve any issues you are experiencing.
The technician dealing with your case will issue a unique PIN code which you should type into this box and press connect.
Note: This is a one time use connection, in the future we can only connect with your express authorisation.
What happens next?
Depending upon the web browser you are using you may be prompted to allow the Support-LogMeInRescue program to run. This is the clever tool which allows remote access to work, so please choose to run or open this application.
No PIN? Please call us on 01952 588688, and select option 2.